Shipping policy

At Fashion City, we are committed to delivering your purchases in a timely and efficient manner. Below is our shipping policy to ensure a smooth shopping experience for you:

1. Order Processing Time

  • All orders are processed within 1-3 business days after receiving your order confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods and Delivery Times

  • We offer the following shipping options:
    • Standard Shipping: 5-7 business days (domestic orders)
    • Expedited Shipping: 2-3 business days (domestic orders)
    • International Shipping: 7-14 business days (delivery times may vary by country)
    Please note that delivery times may be longer during peak seasons, holidays, or due to circumstances beyond our control.

3. Shipping Rates

  • Domestic Orders:
    • Standard Shipping: Free for orders over $50; $5 for orders under $50.
    • Expedited Shipping: $15 (flat rate)
  • International Orders:
    • Rates vary by location. Shipping fees will be calculated at checkout.

4. Shipping Restrictions

  • We currently offer shipping to most countries. Please check at checkout to confirm if your location is eligible.
  • We are unable to ship to P.O. Boxes or APO/FPO addresses.

5. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number.
  • You can track your order on the shipping carrier’s website using the provided tracking number.

6. Shipping Issues and Lost Packages

  • Fashion City is not responsible for any shipping delays caused by the carrier.
  • If your package is lost or damaged during shipping, please contact us immediately. We will assist you in filing a claim with the carrier.

7. Address Accuracy

  • Please double-check your shipping address before submitting your order. Fashion City is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Customs, Duties, and Taxes (for International Orders)

  • For international orders, you may be subject to customs duties and taxes, which are your responsibility.
  • Customs policies vary by country; please check with your local customs office for more details.

9. Returns and Exchanges

  • For information on returns, please visit our Returns & Exchanges page.

If you have any questions or concerns regarding your shipment, feel free to contact our customer service team at [insert email or phone number].

Thank you for shopping at Fashion City.